Contact

We are here to help.

For sizing guidance, order support, returns, press enquiries or creative collaborations, please use the verified channel below. Our team aims to reply within two business days.

Customer care

General enquiries

info@ecloria.com.au

Product guidance, sizing questions and general assistance.

Orders

Order & delivery support

orders@ecloria.com.au

Order changes, production updates, dispatch and tracking enquiries.

Aftercare

Aftercare & product support

aftercare@ecloria.com.au

Care guidance, product questions, fit follow-up, faults, damage or an incorrect delivery.

Editorial

Press & collaborations

press@ecloria.com.au

Media, designers, artists, partnerships and creative proposals.

Response standard

We aim to reply within two business days. Messages received on weekends, Queensland public holidays or during collection launches may take a little longer.

Help us assist you

For an existing order, include your order number and the email used at checkout. Never send payment-card details by email or through the contact form.